This notice explains what information Cheltine Ltd collects, when we collect it and how we use this. During the course of our activities, we will process personal data (which may be held on paper, electronically, or otherwise) about you and we will recognise the need to treat it in an appropriate and lawful manner. The purpose of this notice is to make you aware of how we will handle your information.

Who are we?

Cheltine Ltd takes the issue of security and data protection very seriously and strictly adheres to guidelines published in the General Data Protection Regulation (EU) 2016/679 which is applicable from the 25th May 2018, together with any domestic laws subsequently enacted. We are notified as a Data Controller with the Office of the Information Commissioner under registration number A8361326 and we are the data controller of any personal data that you provide to us.

Any questions relating to this notice and our privacy practices should be sent to

How we collect information from you and what information we collect.

We collect the following information about you:-

Full name, email address, telephone number, address, tenancy/lease details and payment terms.

Why we need this information about you and how it will be used.

We need your information and will use your information:-

Sharing of your Information

The information you provide to us will be treated by us as confidential and will be processed only by any third party, acting on our behalf, within the UK. We may disclose your information to other third parties who act for us for the purposes set out in this notice or for purposes approved by you, including the following:

Unless required to do so by law, we will not otherwise share, sell or distribute any of the information you provide to us without your consent.

Transfers outside the UK and Europe

Your information will only be stored within the UK and EEA


When you give us information we take steps to make sure that your personal information is kept secure and safe.

Our computer systems are password protected and can be accessed by authorised staff of Cheltine Ltd and Cheltine Ltd.’s accountant, Resolve Tax and Accounts. All paper personal data records are filed in locked filing cabinets and access to all pc’s/laptops is password protected. Our office is locked securely out of office hours. During office hours, access may be gained to our building via a double locked front main entrance door.

How long to we keep your information?

Personal data is not stored for any longer than is reasonably required:

We will review our data retention periods regularly and will only hold your personal data for as long as is necessary for the relevant activity, or as required by law (we may be legally required to hold some types of information), or as set out in any relevant contact we have with you.

Your rights

You have the right at any time to:

If you would like to exercise any of your rights above please contact [](mailto:

Should you with to complain about the use of your information, we would ask that you contact us to resolve the matter in the first instance. You also have the right to complain to the Information Commissioner’s Office in relation to our use of your information. The Information Commissioner’s contact details are noted below:


Information Commissioner’s Office Wycliffe House, Water Lane Wilmslow, Cheshire SK9 5AF

Telephone: 0303 123 1113



Information Commissioner’s Office 2nd Floor, Churchill House Churchill Way, Cardiff CF10 2HH

Telephone: 029 2067 8400


The accuracy of your information is important to us – please help us keep our records updated by informing us of any changes to your email address and other contact details.

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